THE JOURNAL OF KMUTNB Volume 33, No. 02, Month APRIL, Year 2023, Pages -
Design and development of reverse vending machines using quality functional deployment technique and patent searching technique
Abstract Download PDFChallenges of designing Reverse Vending Machine technology to meet the user requirements at most were the heart of sustainable business development. This research aimed to design and develop the Reverse Vending Machine Reverse Vending Machine (RVM) to have features that meet the user requirements with the Quality Function Deployment (QFD) technique and Patent Searching Technique. The processes of design and development began from converting the Voice of Customer (VOC) into Design Characteristics and linking to the specification of Part Characteristics with House of Quality (HOQ) technique. After that, the requirements of Part Improvement therefore is sorted and selected the Parts with a great impact on the customer"es requirements to search for the design guidelines by searching in the patent database and Product Prototyping before testing usability with 1,000 samples. The usability test result was found that it had the satisfaction on usability at a high level of with the use, average satisfaction (Mean) was between 4.14–4.48 points, Standard Deviation (SD) score was between 0.68–0.96 points. The results of this research were able to further apply as sustainable Reverse Vending Machine development prototyping for business sector.
Product Design and Development; Quality Functional Deployment; Patent Searching Technique; Reverse Vending Machine; Circular Economy