There are many startup companies established every day because the industry is changing rapidly.
Each company requires a competitive edge in order to survive in this environment. To respond to these
needs, many startup R&D companies need to implement concept such as Six Sigma and DMAIC. The
Six Sigma approach has been increasingly implemented around the world especially in the
manufacturing sector in order to improve productivity and reduce the defect. This paper discusses the
defect reduction and productivity improvement in a startup innovation R&D company. The paper deals
with an application of the DMAIC methodology in an industry which provides a milestone to define the
problem, quantify the problem, reduce and eliminate sources of variation in manufacturing process, in
order to optimize these operation variables using new solution from the Improve phase. The outcome of
the research will be sustained because the approach such as new control plan and work description from
the Control phase. From this research the implementation of DMAIC reduces the defect in
manufacturing process from 24% to 0% leading to better utilization of resources and maintains
consistent of product quality.