ENGINEERING JOURNAL CHIANG MAI UNIVERSITY

Volume 25, No. 03, Month DECEMBER, Year 2018, Pages 28 - 44

Innovation management in higher education a case study of chula engineering innovation hub

Sripilai Chudthaisong, Napatsawong Osothsilp and Natcha Thawesaengskulthai

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The purpose of this research is to build an innovation management framework for Chula Engineering Innovation Hub of the faculty of Engineering, Chulalongkorn University. This Hub has an aim to support and incubate innovation for stakeholders in the organization, which include students, lecturers, staff and alumni. This research fist studied literature on factors, frameworks and standard of innovation management used in industries and academic institutions. The purpose of the study is to find out quality attributes for developing questionnaire to receive requirements from the stakeholders. Next these attributes were classified according to Kano’s Model. Then, the customer requirements were translated into technical descriptors using Quality Function Deployment (QFD) technique. The most top three important technical descriptors are 1) Collaboration with governmental and private organizations, 2) innovation strategy and 3) system to support collaboration within the faculty. Next, Idea generation which suits the hub was studied. Finally, the innovation management framework for the hub was built. The framework consisting of 3 phases, are 1) phase for generating mindset, process and skill of innovation, 2) Practitioner phase to creation of innovation and 3) Commitment phase to spin-off the developed innovation to commerce and society.

Keywords

Kano’s Model, Innovation Management framework, Quality Function Deployment (QFD)

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